Privacy policy

Data controller

• Company name : Novabois Sàrl
• Address : Chemin de Bermouche 12a, 1997 Haute-Nendaz
• Email : contact@nova-bois.ch
• Phone : +41 78 607 49 49

Data collected

We collect the following personal data through the contact form on our website:

• Last name
• First name
• Email address
• Phone number
• Message

This data is provided voluntarily by the user when submitting the contact form.

Purpose of processing

The personal data collected is used exclusively to:

• Respond to your enquiries
• Follow up with you regarding your project
• Prepare a personalised quote if necessary

Your data is never shared with third parties for commercial or advertising purposes.

Retention period

Your personal data is retained for a maximum of 24 months from your last interaction with us. After this period, it is permanently deleted, unless a longer legal retention obligation applies.

Your rights

In accordance with the Federal Act on Data Protection (FADP), you have the following rights:

• Right of access : you may request at any time what personal data we hold about you.
• Right to rectification : you may request the correction of inaccurate or incomplete data.
• Right to erasure : you may request the deletion of your personal data, subject to legal retention obligations.

To exercise your rights, please contact us by email at contact@nova-bois.ch or by post at the address given above.

Data security

Novabois Sàrl implements appropriate technical and organisational measures to protect your personal data against unauthorised access, modification, disclosure or destruction.

Sub-processors and third-party services

In the course of processing your data, we use the following sub-processors located outside Switzerland. Appropriate safeguards (standard contractual clauses) are in place to ensure a level of protection equivalent to that required by the FADP.

• Formspree (Formspree, Inc., United States) — Message routing service for submissions via the contact form. Data entered in the form (name, first name, email, phone, message) is transmitted to Formspree for delivery to us by email. Privacy policy : formspree.io/legal/privacy-policy
• Cloudflare Turnstile (Cloudflare, Inc., United States) — Anti-spam protection service (CAPTCHA) integrated into the contact form. Cloudflare may collect technical data (IP address, browser) for bot detection purposes. Privacy policy : cloudflare.com/privacypolicy

Changes

Novabois Sàrl reserves the right to modify this privacy policy at any time. Changes take effect upon publication on the website. We encourage you to consult this page regularly.